Terms of service

1. General
Welcome to our online store. By accessing and using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making any purchase.

2. Products & Pricing
We make every effort to display our products accurately. Prices are listed in Qatari Riyals (QR) and are subject to change without notice.

3. Orders & Payment
All orders must be paid in full before dispatch. We accept the payment methods displayed on our checkout page.

4. Delivery
Delivery times may vary depending on location and product availability. We will make reasonable efforts to deliver orders on time but cannot be held responsible for delays beyond our control.

5. Returns & Refunds

  • Customers should inspect products at the time of delivery.

  • If you wish to return a product during delivery, a QR 15 delivery charge applies.

  • After delivery is completed, no return or refund is available.

  • Customers may request a product exchange after delivery, with a QR 15 delivery charge.
    Please refer to our Return & Refund Policy for full details.

6. Exchanges
Exchanges are subject to product availability. If the desired item is unavailable, store credit may be offered at our discretion.

7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.

9. Contact Us
For questions about these Terms of Service, please contact our customer service team.